sbz66 Privacy Policy

1.1 Key Definitions

The meanings of the following terms used in this policy are given below:

• "User" — any person who browses the sbz66 platform or registers an account.
• "Personal Information" — any information that can directly or indirectly identify you.
• "Processing" — any operation involving the collection, storage, modification, use, or deletion of data.
• "Platform" — the sbz66 website sbz66.lat and all related services.

1.2 Scope of Applicability

This Privacy Policy applies to all individuals using the sbz66 platform from Bangladesh or anywhere else in the world. If you only browse the website without opening an account, a limited amount of automatic data (such as IP address and browser version) may be collected. When you open an account, you voluntarily provide additional information, and all such information is governed by this policy.

2.1 Information You Provide Directly

During registration and account management, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address (district / division)
• Information linked to your preferred payment method (bKash / Nagad / Rocket / Upay / last few digits of a bank account number)
• ID card / National Identity Card information (during KYC verification)

2.2 Automatically Collected Information

The following technical information is automatically logged while you use the platform:

• IP address and device type
• Browser name and version
• Operating system
• Page visit time, duration, and navigation history
• Session cookies and local storage data
• Referral source (which link you came from)

2.3 Transaction-Related Information

For the purpose of maintaining financial transaction records, we collect and store your deposit and withdrawal amounts, dates and times, and the type of payment method used. Full bank account numbers or mobile banking PINs are never stored on our servers.

3.1 Service Operations

Collected information is primarily used for the following purposes:

• Creating, verifying, and securing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotional offers
• Providing customer support (24/7 live chat and email)
• Detecting fraud and ensuring account security

3.2 Legal and Regulatory Obligations

We process certain information as part of our legal obligations to ensure responsible gaming and to prevent potential financial fraud. This includes age verification (confirming 21+), KYC (Know Your Customer) procedures, and monitoring of suspicious transactions.

3.3 Communication and Marketing

With your consent, we may send you emails or messages about the following:

• Account security notifications
• Transaction confirmation messages
• New games, promotions, and bonus offers
• Information and alerts related to responsible gaming

You can opt out of marketing messages at any time. Important account-related notifications cannot be turned off.

4.1 Retention Period

We retain your information only for as long as necessary. As a general rule:

• Active account data: retained for as long as the account remains open.
• Closed account data: may be retained for a defined period after account closure for legal and accounting purposes.
• Transaction records: financial statement data may be retained for an extended period.
• Marketing consent data: a record of the opt-out action is kept after consent is withdrawn.

4.2 Storage Location

Your information is stored in secure data centers. All transfers are completed via SSL/TLS encryption. Server security is regularly reviewed and updated to prevent unauthorized access.

5.1 Data Sharing Policy

sbz66 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, we may share specific information in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking institutions receive the information necessary to complete transactions.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive the session information necessary to operate games.
• Law enforcement agencies: Relevant information may be provided in the case of a court order or legal obligation.
• Technology partners: Certain service providers receive limited technical information to maintain platform functionality.

5.2 Third-Party Agreements

All third parties working with us operate under strict confidentiality agreements. They may not use information beyond the stated purpose and are required to maintain their own security standards. We regularly review the security practices of our partners.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. sbz66 uses cookies for the following purposes:

• Essential cookies: Maintaining login sessions and storing security tokens — without these, the platform cannot function properly.
• Functional cookies: Remembering your preferences (such as language).
• Analytics cookies: Understanding how users are using the platform so we can improve our services.

6.2 Cookie Controls

You can delete or block cookies from your browser settings. However, disabling essential cookies may make it impossible to log in to your account or complete transactions. Cookie management options are available in all major browsers including Chrome, Firefox, Edge, and Safari.

7.1 Right to Access and Correct Information

As a user of sbz66, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request that incorrect or outdated information be updated.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that the use of certain information be limited.
• Right to portability: The right to receive your information in a structured format.

7.2 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will review your request and respond within a reasonable time. In some cases (such as legal obligations), we may not be able to delete information entirely — in such cases, we will inform you of the reason.

Contact: [email protected] — requests can also be submitted via 24/7 live chat.

8.1 Age Verification Requirements

The sbz66 platform is strictly for individuals aged 21 or above only. We actively prevent registration by minors. The date of birth provided at registration is verified, and age is confirmed through KYC documentation where necessary.

8.2 Handling Unintentional Registrations

If we learn that a minor has opened an account using false information, that account will be immediately closed and all associated data will be deleted. If a parent or guardian believes their child has opened an account on our platform, please contact [email protected].

9.1 Technical Safeguards

We use industry-standard security measures to keep your information secure:

• SSL/TLS encryption on all connections (banking-level protection)
• Encryption of stored data (at-rest encryption)
• Regular security testing and vulnerability scanning
• Two-Factor Authentication option
• Unauthorized access detection system

9.2 Staff & Training

Our staff receive regular training on user data privacy. Only authorized personnel have limited access to necessary information. All staff operate under strict confidentiality agreements.

9.3 Data Breach Situations

In the event of any unexpected security breach, we will take prompt remedial action and notify affected users within a reasonable time. We will transparently communicate the nature of the incident, the potential harm, and the steps we have taken.

10.1 How Policy Changes Are Made

sbz66 reserves the right to update this privacy policy as needed. For significant changes, we will:

• Display a notice on the main page of the website
• Notify registered users of the changes by email
• Update the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

10.2 Contact Us

For any questions, requests, or concerns about this privacy policy, please contact our support team:

• 24/7 Live Chat — speak with us directly in Bengali
• Email: [email protected]

We always take your privacy concerns seriously and try to respond as quickly as possible.